Privacy Notice

What we collect, how we use it, who we share it with, and the rights you have over your information.

Effective Date: April 7, 2026
Last Updated: April 7, 2026

1. Introduction

UmergenceAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains what information we collect, how we use and share it, and what rights you have when you use our website and services (collectively, the "Service"). Please read this Notice carefully. By using the Service, you acknowledge the practices described here.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information from Third Parties

3. How We Use Your Information

We use your information to:

We do not use your data to train any AI models. Your data is processed solely to deliver the Service to you. Where we use third-party AI providers to power features of the Service, we require contractual terms that prohibit those providers from using your data to train, fine-tune, benchmark, or improve their models.

Limited operational telemetry, such as error logs, performance metrics, and security event data, may be used to operate, secure, and monitor the Service. This telemetry is not used to train, fine-tune, or improve any AI or machine learning model.

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following limited circumstances:

We do not share personal information with third parties for their own direct marketing or cross-context behavioral advertising purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain data longer to comply with legal obligations, resolve disputes, enforce our agreements, or satisfy applicable recordkeeping requirements. When data is no longer needed, we delete or anonymize it in a reasonable manner.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

You can control cookie behavior through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the Service.

7. Data Security

We implement industry-standard technical and organizational safeguards to protect your information, including encryption in transit and at rest, role-based access controls, multi-factor authentication, and regular security reviews. No system is perfectly secure, however, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

8. AI-Specific Disclosure

Because UmergenceAI uses artificial intelligence to provide aspects of the Service, you should understand how your data is handled in those workflows.

9. Your Privacy Rights

Depending on where you live, you may have certain rights over your personal information, including:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know, delete, and correct your personal information, the right to opt out of the "sale" or "sharing" of personal information, and the right to non-discrimination for exercising your rights. UmergenceAI does not sell personal information or share personal information for cross-context behavioral advertising.

9.2 EEA / UK Residents (GDPR / UK GDPR)

If you are located in the European Economic Area or the United Kingdom, you may have rights under the GDPR or UK GDPR, including the right to withdraw consent at any time where processing is based on consent and the right to lodge a complaint with your local data protection authority.

To exercise any of your rights, contact us at operations@umergence.com.

10. International Data Transfers

UmergenceAI is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your location. Where required, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses (SCCs).

11. Children's Privacy

The Service is intended for institutional and business use by professionals aged 18 and over. It is not directed to, and we do not knowingly collect personal information from, anyone under 18. If you believe someone under 18 has provided us with personal information, please contact operations@umergence.com, and we will delete it promptly.

12. Third-Party Links

The Service may contain links to third-party websites or services not operated by UmergenceAI. This Privacy Notice does not apply to those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Notice

We may update this Privacy Notice from time to time. When we do, we will update the "Last Updated" date at the top of this page. If changes are material, we will notify you by email or a prominent notice on the Service where appropriate. Your continued use of the Service after the effective date constitutes your acceptance of the updated Notice.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Notice, please contact:

UmergenceAI — Privacy Team
Email: operations@umergence.com

For legal notices: operations@umergence.com

This Privacy Notice was last updated on April 7, 2026.